client relations officer

client relations officer

GEOROLE is a land consultancy firm offering integrated services in physical and land use planning, land survey, architecture, valuation, GIS, mapping, and environmental management. We are seeking a dynamic and organized Client Relations Officer to serve as the first point of contact for our clients and support our growing operations.

Key Responsibilities

  • Respond to client inquiries received via website, email, phone, and walk-ins.

  • Schedule and coordinate client meetings, site visits, and consultations.

  • Maintain client records and follow up on ongoing projects.

  • Prepare quotations, proposals, and client correspondence.

  • Liaise between clients and technical teams to ensure smooth service delivery.

  • Support business development and marketing efforts.

Qualifications & Skills

  • Diploma or degree in Business Administration, Public Relations, Communications, or a related field.

  • Minimum 1–2 years’ experience in client relations, customer service, or a related role.

  • Excellent communication and interpersonal skills (English and Kiswahili).

  • Strong organizational and multitasking abilities.

  • Proficiency in MS Office and basic CRM tools.

  • Knowledge of land-related services will be an added advantage.

How to Apply

Interested candidates should submit the following:

  1. Updated CV

  2. Cover Letter

  3. Copies of Academic Certificates

  4. Copy of National ID

All documents should be sent as a single PDF attachment to careers@georole.co.ke with the subject line “Client Relations Officer Application” by 17th November 2026

sales and marketing

sales and marketing officer

sales and marketing officer

We are looking for an organized sales and marketing officer to assist in the advertising and selling of our company’s products and services, and to create competitive advantages for our company in the market industry. The sales and marketing officer’s responsibilities include generating unique sales plans, creating engaging advertisements, emails, and promotional literature, developing pricing strategies, and meeting marketing and sales human resource objectives. The sales and marketing officer represents the company’s brand and drives strategies to increase product/service awareness by observing the market, competitors, and industry trends.

To be a successful sales and marketing officer, you should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing.

Job Type

Commissioned Only

Responsibilities:

  • Promoting the company’s existing brands and introducing new products to the market.
  • Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
  • Gathering, investigating, and summarizing market data and trends to draft reports.
  • Implementing new sales plans and advertising.
  • Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
  • Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Requirements:

  • A bachelor’s degree in marketing, business administration, or related field.
  • Experience may be advantageous.
  • Understanding and knowledge of sales and marketing.
  • Strong analytical, organizational, and creative thinking skills.
  • Excellent communication, interpersonal, and customer service skills.
  • Knowledge of data analysis and report writing.
  • The ability to understand and follow company policies and procedures.
  • The ability to work under pressure.

How to Apply

Applications shall include a detailed Curriculum Vitae (CV), copies of Academic Certificates and Testimonials, National Identification Card, and other supporting documents to be sent to:-

Georole Ltd, P.O Box 239 – 80108, Kilifi.

OR

Email: info@georole.co.ke

sales and marketing

Application should reach us on or before  Monday, 31st July 2023.