GEOROLE is a land consultancy firm offering integrated services in physical and land use planning, land survey, architecture, valuation, GIS, mapping, and environmental management. We are seeking a dynamic and organized Client Relations Officer to serve as the first point of contact for our clients and support our growing operations.
Key Responsibilities
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Respond to client inquiries received via website, email, phone, and walk-ins.
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Schedule and coordinate client meetings, site visits, and consultations.
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Maintain client records and follow up on ongoing projects.
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Prepare quotations, proposals, and client correspondence.
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Liaise between clients and technical teams to ensure smooth service delivery.
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Support business development and marketing efforts.
Qualifications & Skills
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Diploma or degree in Business Administration, Public Relations, Communications, or a related field.
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Minimum 1–2 years’ experience in client relations, customer service, or a related role.
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Excellent communication and interpersonal skills (English and Kiswahili).
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Strong organizational and multitasking abilities.
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Proficiency in MS Office and basic CRM tools.
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Knowledge of land-related services will be an added advantage.
How to Apply
Interested candidates should submit the following:
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Updated CV
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Cover Letter
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Copies of Academic Certificates
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Copy of National ID
All documents should be sent as a single PDF attachment to careers@georole.co.ke with the subject line “Client Relations Officer Application” by 17th November 2026
